Monday, 22 December 2008

Library Opening Hours - Xmas and New Year

Please note, the Townsville & Cairns Library buildings will close at
12 noon Wednesday 24th December 2008 and reopen at 8am on Friday 2nd January 2009.

Wednesday, 17 December 2008

Scheduled Outage - Informit Database

The Informit service will be unavailable on Saturday 20th Of December 2008 from 7am to 7pm (AEST) whilst the servers are relocated to a new building. It is possible that Informit may be up and running earlier in the day though we cannot guarantee this. Additionally over the holiday break (25th December 2008 – 5th January 2009) there may be short periods of outage (less than one hour) which cannot be determined at this time. These outages are due to upgrades to network infrastructure within RMIT
University. RMIT Publishing apologises for any inconvenience these outages may cause.

Monday, 15 December 2008

Presentation Event at Eddie Koiki Mabo Library

The School of Indigenous Australian Studies at James Cook University invites all interested persons to attend a presentation event at the Eddie Koiki Mabo Library on Thursday, 18th December 2008, at 3.30pm.

In a project funded by AIATSIS and an ARC linkage grant, SIAS conducted interviews with several Gugu Badhun people of the upper Burdekin in an effort to record the history of their people. These interviews were recorded on DVD and a copy of these will be presented to the JCU Library Special Collections and the Gugu Badhun community at the presentation event on Thursday.

The presentation will be held at the top of the stairs on the 1st floor of the Eddie Koiki Mabo Library, Townsville. You are invited to stay for afternoon tea after the presentation.

Study Period 2 Exam results now available

Exam Results will be available today from StudentsOnline. You need your JCU computer account code (also known as your login or username) and password to access StudentsOnline. If you are unsure of these details please contact InfoHelp.

Thursday, 11 December 2008

Short period of downtime for X Search and Find It

X search and Find It will be unavailable for a 30 minute period each (at an unspecified time) in the window between 6pm and 11pm on Friday 12 Dec 2008 due to security upgrades on the AARLIN server farm.

Apologies for any inconvenience.

Tuesday, 9 December 2008

JCU Library Christmas Trees

If you happen to be in either of the JCU library buildings in the lead up to Christmas, make sure you take a look at our Christmas trees.
Okay, the Cairns tree is bigger... and prettier... and more impressive... but the one in Townsville has a lot of charm.

And, you have to admit, it's a great way to use those bound journals.

X Search Change Coming

Over the holiday period JCU Library will be transferring X Search to a new platform. X Search comprises two major features:
  • The ability to search multiple databases simultaneously
  • 'Find It' link to the fulltext online when available, or a link to the catalogue when it isn't
The new X Search will have no limit on the number of databases it can search simultaneously (the current version can search a maximum of 15) and no login will be required.

The new 'Find It' features much tighter integration with our electronic resource management tool which we believe will significantly reduce false positives and negatives when linking to full text. The new 'Find It' is already gradually appearing in some of our databases, you'll know it by the new look button. Find It @ JCU

We are also integrating the service more tightly with remote access so off campus users are less likely to face problems accessing articles.

Those of you who have stored your favourite articles, journals, databases and searches in X Search's My Space you have until the end of January 2009 to store this information in an alternative place (your bookmarks or favourites for example) at which time the old X Search will cease to be accessible. The X Search alert service will also cease at that time.

Tuesday, 2 December 2008

Scheduled Outage: Labprint/epouch payments

Please be aware that the system which processes payments for ePouch/LabPrint and Internet will be down for maintenance on Friday 5th December 2008.

You will still be able to access the Internet and as long as you have quota you will also be able to print. Please contact InfoHelp if you need to print urgently. Payments made during this time will be processed by close of business Friday 5th December 2008.

IT&R apologises for any interruptions this outage may cause.

Monday, 1 December 2008

AskNow @ JCU library - closed over summer vacation

The AskNow@ JCU Library chat service will be closed over the summer vacation period. If you need to contact the library over the summer vacation, call Infohelp on 4781 5500 or e-mail

Thank you to everyone who completed our survey on instant messaging.

Housekeeping for Computer Accounts

When you leave JCU, it won't be long before your computer account (and therefore access to email, homes drive & Internet) becomes disabled. If you are graduating, you are eligible for a JCU email forwarding address for life - more information about applying for this for this can be found at the Graduates Online FAQ.

If you are a postgraduate by research work then you will retain access to your email account for a 12 month period starting from the date you hand in your final paper. If you are not graduating, but are withdrawing, suspending or deferring your studies, your computer account will likely be disabled shortly after. It is advisable to make sure that automatic email forwarding is already in place to another email address before this happens. Emails will be forwarded for 6 months before the account is removed from the system.

You might want to make sure that you have taken copies of important files from your Homes drive.

If you are a staff member finishing up work, your computer account will automatically be extended for one month - this will allow email access only, NOT Internet access outside JCU. You might also want to arrange automatic email forwarding.

If your computer account has become disabled, you can request a short extension - by way of your head of school, lecturer, manager or supervisor. They can email InfoHelp with a valid reason for this extension (5 days only). An extension will ONLY give email access, NOT Internet access to pages outside JCU.

See Information about your Central ITR Account for more details about how your JCU computer account is managed.

Endnote training sessions - Townsville and Cairns - February 2009

Endnote training sessions will be held for staff and postgraduate students in the week beginning 18 February 2008. More information will be available closer to the date. If you would like to attend please make a note in your diary. More information on Endnote can be found on our website.

Special Collections

The Special Collections Reading Room (Townsville) is now closed until Semester 1 2009. However, you may still request items in advance, by phone, in person or online. Contact InfoHelp or the Special Collections Librarian for more information.