Monday, 31 August 2009

Scheduled Full Network Outage: 6th September 2009

On Sunday the 6th of September 2009 there will a complete system shutdown of the network between 6:00am and 4:00pm.

During this time no network services will be available.

This will impact ALL network services on and off campus. (Internet Access, File Shares, Applications, Printing, GATCF Labs etc).

While every effort will be made to return services as soon as possible, services may not be available for the full period between 6:00am and 4:00pm.

We acknowledge the high level of the impact of this outage, but this interruption is essential to ensure the continued stable operation of the network. ITR apologises for any inconvenience caused.

Introductory EndNote Workshops

Introductory EndNote workshops will cover:
  • Introduction to EndNote
  • Cite while you write: how EndNote interacts with word
  • Importing references using filter files and connection files
The sessions will be demonstration sessions for students who want an overview of Endnote. Feel free to bring along your laptop and follow the trainer.

Dates & Times:
  • Tuesday 1 st September 3.00pm
  • Thursday 3rd September 11.00am
1 hour demonstration

VENUE: Infohelp Training Room, Ground floor – Mabo Library

Friday, 21 August 2009

Client Survey Summary and Response

The summary of the 2008 JCU Library Client Survey is now available.

It describes the major themes resulting from the survey analysis and how clients rate the performance of the Library in key areas, as well as identifying which are priority areas for clients.

The Library's actions in addressing the issues raised is included.

A comparison with the 2006 JCU Library Client Survey is included as is a link to the full report from InSync Surveys.

We thank all the participants who gave us an insight into how we can continue to improve our services.

Thursday, 20 August 2009

Discover Your Library @ JCU

JCU Open Day is on this Sunday, 23rd August in Cairns and Sunday 30th August in Townsville from 10.00am - 2.30pm. Our Libraries will be open from 10am - 5pm on both campuses so come along and join in the fun.

As part of OPEN DAY 2009, the Cairns and Townsville university libraries are offering a number of activities and displays:

Cairns Campus
  • Tour the library and take part in a quiz for a chance to win a one-year community library membership valued at $110.
  • Book Safari: children's book week display
  • Books and publications by JCU staff and students on display featuring research publications and the creative arts and earth sciences. From green ants to the beaches - something for the budding researcher!
  • Library special collection treasures on display
Townsville Campus
  • Book Safari: children's book week display & storytelling sessions 10.30am and 11.30am.
    Join our storytellers who will read and entertain from a selection of Australian children's literature.
  • Tour the library and do the scavenger hunt for a chance to win a one-year community library membership valued at $110.
    It's fast and easy, we promise! Find the clues and answers. Go in the draw to win JCU Library community membership. Try this one with your kids!
  • Books and publications by JCU staff and students on display featuring research publications and the creative arts and earth sciences. From green ants to the beaches - something for the budding researcher!
  • Eddie Koiki Mabo display
    In May 2008, the library was named the Eddie Koiki Mabo Library. This display is a tribute to his fight for land rights in Australia and his links to JCU.
  • Library special collection treasures display
    Interested in the history of North Queensland? Discover treasures including rare books, oral histories and local and regional pictures from our archives.
See you there....

Wednesday, 19 August 2009

Using References and Quotations effectively in your assignment

Good references are the most powerful tools you can use for your assignments. Learn how to use them effectively,lay them out correctly using different styles, cite them in text and put together a great reference list. You will also find out how a research file can help with this.

Workshop times
  • Tuesday 25 August 11.00am
  • Wednesday 26 August 4.00pm
Venue -Mabo Library InfoHelp Training Room (Townsville)

Tuesday, 18 August 2009

Credo Reference Scheduled Outage

Credo Reference is planning infrastructure improvements on Saturday August 22, 2009 from 9:00am to 2:00pm (AEST). This upgrade requires that our servers be offline during these hours. This week's upgrades will allow us to continue our great service to you.
We apologize for any inconvenience.

Tropicat scheduled outage

Tropicat, the JCU Library catalogue, will be unavailable from 5 - 6pm on Saturday 22 August while database maintenance is performed.

The index files used for searches require rebuilding, and other regular maintenance will also be performed. ITR apologises for any inconvenience caused.

Monday, 17 August 2009

New Medical Database on Trial

Student and staff of JCU have trial access until 10th September to Best Practice. This database from the British Medical Journals Group is an evidence-based medical clinical reference service which incorporates and builds on "Clinical Evidence" and "Martindale: the complete drug reference", products already subscribed to by JCU.

A password is not required on campus; off campus access is available
via Remote Access login to the library trials web page.

Thursday, 13 August 2009

How Different Groups Spend Their Day

The American Time Use Survey asks thousands of American residents to recall every minute of a day. Here is how people over age 15 spent their time in 2008. The interactive map is very impressive. Go and have a look at:

Monday, 10 August 2009

Crevasse Roulette by Antarctic explorer Dr Jon Stephenson

We are proud to launch the new book by Antarctic explorer and original staff member of Townsville University College Geology department, Dr Jon Stephenson. Crevasse Roulette tells the story of the Trans-Antarctic Expedition of 1955 -58 (TAE) “from its conception to its aftermath and captures the spirit, planning, privations, achievements, the camaraderie and the occasional disputes of the well crafted and eminently successful expedition. It also covers the controversy surrounding Hillary’s unscheduled dash for the Pole”.

Come and join us on the 21st August at 4pm in the InfoHelp training room (ground floor, Mabo Library Townsville) to listen to Dr Jon Stephenson talk about his new book Crevasse Roulette with comments on the contrasts between the leaders, Fuchs and Hillary.

You are invited to stay for light refreshments after the presentation and will have the opportunity to get your copy signed or purchase a copy of the book. For catering purposes please RSVP to Helen Hooper by Wednesday 19th August (email: or phone: 4781 4381).

Researching your Assignment

  • Social Sciences
  • Business/Tourism
  • Science
  • Health
Improve your research skills in your specific area of study.

This session will guide you through the process of accessing and searching the library’s journal databases for subject specific information. We will also look at how to find additional resources from the Internet for your assignments and what search strategies will help you find high quality articles.

Workshop times

Social Sciences
Thursday 13 August 2pm & Tuesday 18 August 10am
Tuesday 11 August 4pm & Thursday 20 August 10am
Thursday 13 August 11am & Wednesday 19 August 2pm
Tuesday 11 August 11am & Wednesday 19 August 11am

Venue - Mabo Library InfoHelp Training Room(Townsville)

Monday, 3 August 2009

Finding More on the Web Sessions

Most people reckon they are pretty good at finding stuff on the Web. Most people are fooling themselves. Come along and find out your fool-factor at this semester's Finding More on the Web sessions.

If you ever use search engines like Google to find information, this session will improve your success rate, guaranteed! (If you don't, come along anyway and discover what you are missing)

This 50 minute presentation from Information & Research Support is Amazing! Amusing! Empowering! and it's useful for everyone - academics, researchers, general & technical staff, students.

Find the guaranteed best ways to lose weight, stop hair loss and perform brain surgery for fun and profit. Plus improve your research out of sight.

No booking is necessary - just turn up at the Mabo Library Training Room (Townsville) on the ground floor (just behind the newspaper area) at
  • 10am, Tuesday 4th August
  • 3pm, Thursday 6th August
On Tuesday we will look in depth at searching for web sites
On Thursday we will give an abridged version of Tuesday so I can spend time on Google Scholar and Google Book.