Please note that the Library Infohelp desk will continue to offer in person first level IT support for students during library opening hours.
The new HelpDesk Call Centre will be available on the 5500* number. Callers dialling 5500* will be presented with a voice menu offering 4 options which can be chosen by selecting that number on the keypad:
- Option 1 will push your call to the IT Helpdesk;
- Option 2 will push your call to the Library;
- Option 3 will push your call to Student Admissions/ Enquiries;
- Option 4 will provide information on the current status of IT Services.
* (NB. For external callers, the phone number is: (07) 4781 5500)
For more information, please refer to: