Wednesday, March 31, 2010

Tropicat having a Bad Day

Some of you may have noticed Tropicat (our library catalogue) has been behaving a little strangely yesterday afternoon and this morning.

We think it's a problem with the stability of user sessions (which basically means it forgets what it's doing partway through doing it).

We're going to try to restart it today, which means it may not be available for a time. Hopefully that will fix the problem and we won't have to take it off line for too long.

In the meantime, you can try using OneSearch to find material in our collection. OneSearch is a new service we have to replace XSearch. We primarily have it to search our databases, but it also searches our catalogue. You can use the "Refine your search" options to control what material OneSearch looks for.

It is still in Beta mode, and we are still working out some of the kinks, but feel free to ask us for help. Also, feel free to tell us what you think - we use your feedback to make improvements.

Oh, and if you need to check on your "My Library" information or renew your books, you can phone Lending Services. The number for Townsville is 4781 6870 and for Cairns it's 4042 1020.

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