Instant Messaging (IM) is a form of real-time communication between two or more people based on typed text. JCU students and staff can chat to librarians in real time about library and information services, e.g. ask questions about how to use databases, how to locate references for assignments, how to conduct research using Special Collections, etc. The JCU Library instant messaging service is a trial will run Monday - Saturday 12noon to 5pm from June until November 2008. Try it out today.