Friday, August 21, 2009

Client Survey Summary and Response

The summary of the 2008 JCU Library Client Survey is now available.

It describes the major themes resulting from the survey analysis and how clients rate the performance of the Library in key areas, as well as identifying which are priority areas for clients.

The Library's actions in addressing the issues raised is included.

A comparison with the 2006 JCU Library Client Survey is included as is a link to the full report from InSync Surveys.

We thank all the participants who gave us an insight into how we can continue to improve our services.

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