Thursday, February 13, 2014

Get help from an InfoHELP Rover

Picture this, you are sitting in a student common learning space, or your campus Library building, and you find you need help. What you need is an InfoHELP Rover!

JCU Library has employed student InfoHELP Rovers to better serve you at your point of need. They move throughout your campus student common learning spaces and the library during semester. They can be identified by their stylish blue (Townsville) or red (Cairns) JCU InfoHELP Rover polo shirts.

Library Rovers are able to assist with a variety of issues.

First level IT assistance:
- Using Library computers
- Software applications
- JCU online services (webmail, wireless, eStudent, StudentsOnline and LearnJCU).

Basic assistance with Library services:
- Lending services
- Finding information resources
- Copying and printing services.

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