Wednesday, April 16, 2014

Lexis Nexis issue April 2014

Currently the web browsers Internet Explorer and Firefox Mozilla are not opening the  links from JCU library pages to Lexis Nexis Database.

Google Chrome is working. Google Chrome is downloadable for free and safe.

It is a good idea to have a couple of web browsers available in event of any issues with one (or two) of your browsers. Similar issues can occur with other aspects of both JCU online and the wider web for example Learn JCU (Blackboard)  has had issues recently with Safari and Firefox updates that affected loading to safe assign.

The quickest way to find the top four browsers is to go to the homepage of LearnJCU, accessible from the link at the top left of most of JCU front webpages.

You can also contact depending on the issue via phone or email and for some services face to face IT help desk, LearnJCU, the Library InfoHelp counters or one of our InfoHelp Rovers if you have any queries.

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