Monday, March 16, 2015

Firefox, IE, Safari, Chrome and other browsers at JCU

We had a woman come to the InfoHelp desk this morning with a browser called "Waterfox" installed on her laptop.  The tech support person who helped her set up her laptop when she bought it told her it was a faster version of Mozilla Firefox.

This seemed like a good opportunity to talk about the different web browsers available and what you need to know when using your own computers to look at JCU systems.

The four big browsers are IE, Safari, Chrome and Firefox.  If you have a Windows computer/device, you will have IE automatically.  If you have an Apple/Mac iThing, then you will have Safari automatically.  If you have an Android device, you'll have Chrome loaded and ready to use.

Whatever you have, if you want to use Firefox you will have to download it - either by using your current web browser to find it, or by looking for it in the appropriate app store.  If you have a Windows or Apple machine, you can also download Chrome if you want.

JCU recommends that you definitely download Firefox, as a lot of our systems are designed to work best when you are using that browser.  For example, if you are having trouble downloading files from LearnJCU, you may find that simply using Firefox instead of IE or Safari can fix that problem.

All of the computers we have on campus have Firefox installed on them, and we recommend that you install it on your own computer/device as well.

As for Waterfox?  Well, it's based on the same technology as Firefox, but it's not actually the same thing.  It's not a Mozilla product and they don't support it (and neither do we).

You can install it and use it if you want (there are many browsers out there to play with), but we still recommend Firefox for using with JCU systems.

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