Skip to main content

Student Success Week: Use Your Support Team

It's Student Success Week for Semester 2, 2019!

Back in Semester 1, we told you our top tip was to Ask Questions.

After all, Successful Students Ask Questions.

It's still our top tip, and we thoroughly recommend you ask many questions, ask them often, and ask them early (there's no point in struggling on by yourself for weeks when you could just ask someone a quick question and get on with things).

Our second top tip (appropriate for "second" semester, don't you think) is:

Use your support team.

JCU has a bucket load of support services which are here to help you with every aspect of doing the university thing. Most of them are located in the library building.

The Learning Centre has Peer Advisers for quick consultations ("Does this sound like I'm on the right track?") and Learning Advisers for longer one-on-one study help ("I don't think my writing and editing skills are up to snuff - can you help?").

Student Equity and Wellbeing have so many services it's hard to keep track of them all. They include Wellbeing and Counselling ("I feel like it's all getting on top of me!"), AccessAbility ("I could do it, if this was just in a different format/place"), Equity and Inclusion ("Someone/something is making me uncomfortable because of my race/sex/background"), and the Multifaith Chaplaincy, which isn't in our buildings but we won't hold that against them ("I just need to find a space where I can pray/meditate/talk to somone who understands faith").

Then there's Careers and Employability, which can help you with planning out your career as well as the technical side of things along the way ("I need someone to help me with my resume").

Even Student Life lives in our buildings, and they can point you in the direction of some events and activities to help you relax and get some work-life balance into your studies.

Over in the Student Centre (also not in our building, but there's only so much awesomeness you can fit in one space), you'll also find help with things like finance, enrolment and all that jazz.

So many people who are there to help you when you need it! You should totally visit them with all your questions, whenever you feel you need the support.

Oh, and did we mention that you can also find the Library and Information Services in our building? We can help you with research, referencing and all sorts of stuff - just ask!

Asking your librarians for help:

On our contact page you'll find many ways to get in contact with us.

We operate a Chat service during our Services opening hours, and you can normally talk to a librarian live during this time. Click on the "Chat" icon at the bottom of all our Guides, in the One Search results page, or on our contact page (and wherever else you find it). If you see the "Ask Us" button, you can leave us a question and we'll get back to you.

Our FAQs are available 24/7, so you can always search for an answer. You can search our FAQs straight from the library's home page, using the FAQs tab on our Search Box. If your question isn't already one of our FAQs, you can leave us a question. We'll respond to your question directly to you, and we might use it to make a new FAQ.

And, of course, if you're in the neighbourhood, you can always come into the library during our service hours and ask us a question in person.

Asking questions is the best way to find answers. So ask a question today!

Comments

Popular Posts

From Swords to Ploughshares: Townsville men and women who served their community in war and peace

November 11, 2018 marks the centenary of the Armistice that ended the First World War. Reflecting on this anniversary provides us with a unique opportunity to consider the connections between war and peace. People who volunteered to serve during World War I left lives behind: some of those who returned built military careers, some continued to use and develop their professional skills, while other set about contributing to the civic and recreational life of their communities.

This exhibition developed by James Cook University, commemorates the contributions of Townsville’s service men and women to the creation of peace and a flourishing community in Townsville. ‘From Swords to Ploughshares’ seeks to explore the stories of those who returned from military service and resumed their civilian lives, and recognises the roles they have played in developing their town, region, and country; along with their contribution to a lasting peace.


Some of the original items and materials discovered …

A Library of Exquisite Treasures

In correspondence with AIMS about the sale of his scientific library, Sir Maurice Yonge remarked that he was pleased that the books would remain together, and on the North Queensland coast, not far away from Low Isles - the site of his first major research expedition. Sir Maurice highlighted notable volumes contained in the collection, including Beete Jukes’ Voyage of HMS Fly, published in 1847, an author’s copy of Saville-Kent’s now-famous work on the Great Barrier Reef, published in 1893, and an album containing the original prints of Saville-Kent’s photographs taken for that publication. He noted that Saville-Kent’s book was one of the books he took with him to Low Isles in 1928.

The acquisition of Sir Maurice Yonge’s library proved to be something of an administrative challenge for the library staff at AIMS, who then faced the enormous task of sorting and cataloguing the collection. Suzie Davies, now one of JCU Library’s Special Collections volunteers, began working with the Sir …

Welcome to Your Library

The beginning of semester is a time for finding your feet and figuring out where everything is.

Whether you are an on-campus student or if you can only visit the campus occasionally, you'll probably find yourself spending time in our libraries. Just to help you find your way around, here's a quick idea of what you'll be able to do in our buildings.

Borrow books, DVDs and more.

Obviously a library has things you can borrow. In addition to books, we also have DVDs, CDs, sheet music and more. You'll need your student or staff card (it's also your library card) to check out anything you want to take out of the building.

In addition to the main collection, where most of our borrowable material is held, we also have a Curriculum Collection (where all the best books are), reference collections, special collections and print journals. You can find yourself looking in the wrong place, so don't hesitate to ask any library staff for help. Take a look at the location inform…