Successful students ask questions

"I know this is probably a stupid question, but..."

Sound familiar? Believe it or not, no one comes to university already knowing everything they need to know – and you will never find out the answers if you don’t ask. Even people who have been studying for years have these “stupid” questions, and the longer you wait, the more time you’re going to waste.

Here's a tip - ask them! Ask them without worrying about what the person on the other side of the desk or phone or chat button is thinking – because they’re probably just going to give you the answers (or show you where you can find them) without thinking much about it at all.

If having the answer to a 'stupid' question is what you need in order to get on with your assignments, then ask them. Ask them proudly, knowing that every 'stupid' question you ask will make you smarter.

You can ask us all the 'stupid' questions you need face-to-face at the InfoHelp desk on the ground floor of the library, but you can also use our chat service and our FAQs, or leave a question with us and we’ll get back to you. Find the details on our Connect with Us page. If we can’t answer them, we’ll point you in the right direction to find someone who can. The Learning CentreAccessAbilityCounselling and the JCU Student Centre are all here to answer 'stupid' questions as well.

So don’t just sit with your 'stupid' questions - ask them! Smart, successful students are the ones who ask questions.

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