Tuesday, May 27, 2008

New Computer for the Scanner!

Thanks to everyone who gave us feedback concerning the computer for the Townsville library's scanner. You gave us what we needed to put some funds towards replacing the hardware, and now we have a new computer connected to our scanner.

Everything is working much more quickly and smoothly now, and we've even updated the software (and updated the instructions that go with it).

Take a look at the Scanners in the Library page for more information.

Book Returns now via Auto Loans

The book return chutes inside the library building in Townsville are now closed. All transactions (including returns) have to be processed via the Auto Loans units.

You don't need your student/borrowing card to return items. If you require assistance in using this function please ask staff at Lending Services.

All items successfully returned can be placed in one of the RED bins. Place any items that can't be returned in this way in the BLUE bins. Please take care to place your items in the correct bin. A receipt can be issued for items returned.

By checking in items using Auto Loans your returns are processed immediately, which gives you the freedom to borrow new items straight away.

The external chutes for after hours will continue to be used when the Library is closed.

Monday, May 26, 2008

Final Week - Library Experience Survey 2008








Eddie Koiki Mabo Library

Wednesday 21 May 2008 was a historic day. The JCU Douglas campus library was named in honour of Eddie Koiki Mabo, one of the most important figures on recent Australian history.

The Hon Jenny Macklin, Federal Minister for Families, Housing, Community Services and Indigenous Affairs, officiated. Also present were the Hon Lindy Nelson Carr, Queensland Minister for Communities, Disability Services, Aboriginal and Torres Strait Islander Partnerships, Multicultural Affairs, Seniors and Youth, and the extended family of Eddie Koiki Mabo, particularly Mrs Bonita Mabo and Ms Gail Mabo.

Read the VC's blog for a more detailed account. More pictures at "Mabo Day" at JCU.

Tuesday, May 20, 2008

Library & Information Week

Libraries are for everyone!

Did you know there are over 22 million loans every year in Australian university libraries?
Library & Information Week (19th - 25th May 2008) aims to communicate and promote the tremendous contribution libraries, information services and information professionals make to educate, inform and entertain all Australians.

If you haven't been to the Library lately, come along and experience the great spaces we have to help you with your studies; reacquaint yourself with our online services or contact your subject Librarian for assistance.

For a challenge, complete this crossword to test your knowledge of the library and library services.

Monday, May 19, 2008

Changes in and Around the Library

You may have noticed some movement in and around the Library.

In honour of one of the most important figures in 20th Century Australian history, the Library is about to be officially re-named "The Eddie Koiki Mabo Library" (see the Vice Chancellor's Blog entry).

The launch is happening this week, and in preparation for this there have been landscapers busy at work cleaning up the front entrance to the library and we shall soon be reorganising the furniture on the First Floor for the big launch.

This means the new journals display won't be in the usual place for a few days. Just ask the librarians at Infohelp where you can find it and we'll point you in the right direction.

Library Experience Survey 2008

Thank you to all those who have responded so far. Tell us what you think and be in the draw to win 1 of 3 iPod Nanos. Your feedback will help us create an even better Library service for you.

Follow the links from the library homepage or go to: http://www.library.jcu.edu.au/Survey/

Thursday, May 15, 2008

JCU Library Business Blog

Business Focus

This new blog is a tool for staff and students in the School of Business to keep up to date with resources, library news and current awareness that will aid them in their teaching and learning. Maintained by the Liaison Librarians for the School of Business. Take the time to check it out.

Monday, May 12, 2008

JCU Library Experience Survey 2008


Are you satisfied? Tell us what you think and be in the draw to win one of 3 x 8GB iPod nanos. Follow the links from the library homepage or go to: http://www.library.jcu.edu.au/Survey/

Your feedback will help us create an even better library service for you.

Sunday, May 11, 2008

New SPAM attacks

ITR wish to advise the JCU Community of another attempted SPAM incident.Investigation thus far have identified non-jcu email accounts delivering large quantities of SPAM emails with a reply or forwarding address set to legitimate JCU email addresses. The scope of this attack at this time appears to be limited with only minor impact, resulting in a user's inbox being filled with emails with the subject line similar to "postmaster email bounce".

If you believe that you have been subject to this type of SPAM attack please contact ITR Operations staff immediately. Contact details are:

Operations
Information Technology & Resources
James Cook University Townsville Qld 4811
Phone: +61 7 4781 4225 Fax: +61 7 4781 5230 Email: operator@jcu.edu.au

ITR Email Administrators are continuing their investigations into this and other recent Phishing attacks and will continue to monitor the email services and servers with our vendor Mirapoint and information security with AusCERT.

Please be aware of Account and Computer Security and the Computer Viruses Guide.

DO NOT respond to requests to PROVIDE ACCOUNT AND PASSWORD DETAILS via email. Please report such requests to InfoHelp.

Wednesday, May 7, 2008

Renewals via Tropicat - intermittent problems

The problems experienced with the "My Library Information" tab in Tropicat have been resolved.

5th May 2008: We are currently experiencing intermittent problems with accessing the "My library information" tab in Tropciat. If you are unable to log in to "My Library Information" and need to renew your books or place hold requests please contact Lending Services.

Tuesday, May 6, 2008

Computer Viruses Guide

Everything you ever wanted to know about Computer Viruses and how to protect your PC:

  • What is a Computer Virus?
  • What is 'spoofing' is it some kind of spam?
  • What kind of files can spread Viruses?
  • What is Phishing?
  • How do Viruses spread?
  • What can I do to reduce the chance of getting viruses from E-mail?
  • What do Viruses do to Computers?
  • How did spammers obtain my email address?
  • Virus Hoaxes Some general tips on avoiding Virus infections
  • What's the story on Viruses and e-mail? Dealing with Virus infections