Tuesday, 24 February 2009

CopyPrint: How to guide...

CopyPrint is the new integrated photocopying and printing service using the JCU student ID card available at the Townsville and Cairns campuses.

Want to know more about CopyPrint and how it works? You can read the guide to find out how to add funds to your account, costs for black & white and colour printing and much more. You can also watch this short informative video.

InfoHelp Tutorials Running this Week

InfoHelp tutorials and training this week include:


  • Library Orientation Tours
  • Top Ten Assignment Research Tips
  • Getting connected @ JCU: Hands on skills for JCU online
  • Finding more on the web
Venue: Cairns Campus Library

Journal articles are excellent sources of information for assignments and essays. Impress your lecturers by finding journal articles not on your reading list!

This session will guide you through the process of accessing and searching the Library's journal databases, which provide references to journal articles and sometimes the full text. After attending this session you will be able to search databases relevant to your subject area and retrieve journal articles.

Workshop Times:
  • Tuesday 24 February 4.00pm
  • Wednesday 25 February 9.00am
  • Wednesday 25 February 3.00pm
  • Thursday 26 February 10.00am
  • Thursday 26 February 2.00pm
Venue: Library InfoHelp Training Room

You can also check out the Finding Journal Articles online tutorial.

Thursday, 19 February 2009

Library Advisory Committee – Expressions of Interest

Are you a JCU student interested in your university Library?
If so, why not self-nominate to be on the Library Advisory Committee?

The Committee meets 3 times a year in February, June and November. Normally members serve for a period of two years.

The membership of the Library Advisory Committee includes one undergraduate student and one postgraduate student. Expressions of interest for the Committee are now being sought.

The Library Advisory Committee is an advisory committee to the Director of Information Services and University Librarian.

The Terms of Reference of the Library Advisory Committee are:
  • To serve as a means of communication between the University community and the Library
  • To provide advice on matters relating to library scholarly information resources, facilities and service provision in support of learning, teaching and research
  • To provide advice on the annual library materials budget
  • To provide advice on the annual audit of research publications to be submitted to the Higher Education Research Data Collection (HERDC)
To nominate for the Library Advisory Committee please email your name and contact details, and a brief explanation (no more than 200 words) of your interest/reasons for nominating and your preference for serving a 1 year or 2 year term.

Any questions, contact Carolyn Tredrea. For more information about the Library go to http://cms.jcu.edu.au/libcomp/index.htm

Email to: carolyn.tredrea@jcu.edu.au
Closing date: Monday 9 March 2009.

Tuesday, 17 February 2009

New NetAccess

NetAccess roll out delayed until 02/03/09

The previous bulletin http://www.jcu.edu.au/office/itr/archives/centralcomputing/msg01319.shtml, sent out on the 16/2/09 indicated that ITR would be rolling out the new NetAccess system to James Cook University as a whole on the 23/02/09. Due to unforeseen implementation issues this roll out will be postponed. It is now intended to roll out to the wider JCU community one week later on the 2/3/09.

These unforeseen issues are being addressed by the vendor and ITR staff. Further testing is required by ITR prior to the full roll out and will be complete for the new roll out date.

What will change?
  • This system is separate from CopyPrint, unlike the previous LabPrint system.
  • You can add funds to your account through StudentsOnline by selecting "NetAccess" as the payment type.
  • You can add funds to your account via cash or EFTPOS at the Lending Services desk in the Library (Townsville and Cairns campuses); or at the Student Enquiry centre on the Ground floor Humanities 2 or via your credit card through StudentsOnline. The minimum credit card transaction is $20.00. The minimum amount to add by cash or EFTPOS is $5.00.
  • The new system will intercept your first web access off campus and ask for your username and password. Once accepted, it will redirect to your requested site.
  • The system has a pop-up which keeps Internet Access active.
  • The cost of data has fallen significantly from previous years.
  • Quota is allocated as a standard $24 per user per year.
  • Quota for staff, delegate and external accounts is allocated yearly.
  • Quota for students is allocated monthly.
  • The quota shown is how much you have left. Once you reach zero you will be shaped and ultimately blocked from off-campus access.
  • You can view your NetAccess balances online from the NetAccess link in StudentsOnline.

What about payments and transfers?
Any previous balances from the previous LabPrint system were transferred to the CopyPrint service on 16 February 2009

New and existing students will be able to access the NetAccess link in StudentsOnline from 10:00am on Wednesday, 18th February 2009.

When will the changeover happen?
The current schedule is for NetAccess to be active for both Townsville and Cairns campuses from 10:00am Monday, 2 March 2009.

Installation of new NetAccess service
The testing of the system will begin with activation of the system for the Townsville residential colleges on 10:00am Wednesday, 18th February 2009.

The site "jet.jcu.edu.au" must be allowed to open pop-ups via the browser, instructions on allowing this are at:http://cms.jcu.edu.au/libcomp/assist/guides/azguides/JCUPRD_036929

For more information please see http://www.jcu.edu.au/netaccess/

Sunday, 15 February 2009

Welcome to the Jungle... er... library

Here at the library we know a good bandwagon when we see one, and we love to jump on bandwagons.

The Student Association came up with this crazy idea to go all jungle themed for O-Week this year, and we thought: "Why not?"

The Cairns branch of the library always puts in a good effort for these themed events, and this year the Townsville library decided to see what we could do. Why don't you come into the library and take a look? We're quite pleased with ourselves.

InfoHelp Tutorials

Discover how to use email, find information for assignments and surf the web! InfoHelp Tutorials start this week and are free. All students are welcome to attend. See full details and session times for Townsville and Cairns.

Sessions starting in O-week include:

  • Library Orientation Tours
  • Studying@JCU: essential information on the web
  • Top Ten Assignment Research Tips
  • Getting Connected: hands on skills for JCU Online
  • Finding More on the Web
Find out why, when and where to attend

  • Library Orientation Tours
  • Studying@JCU: essential information on the web
  • Getting Connected @ JCU: Hands on skills for JCU online (bookings recommended)
  • Top Ten Assignment Research Tips
Find out why, when and where to attend

Monday, 9 February 2009

Coming Soon: New Copying & Printing System

JCU is implementing a new system - CopyPrint - for student copying & printing in 2009. The new system will provide a more integrated service to students at a lower price. Credit on LabPrint will be transferred to CopyPrint. More information will be available soon.

  • You CANNOT use your current copy card after February 28, 2009
  • Please see Copying Services Staff if you wish to add funds to existing Copying Cards for use prior to February 28, 2009
  • No refunds or credit transfers will be issued for copy cards

Ways you can use up any existing copy card funds before February 28, 2009
  • Photocopying
  • Staff assisted printing from the Library
  • Pay your Library fines
  • Binding and Laminating
  • Stationery

Tuesday, 3 February 2009

Linking to fulltext ejournals - Fixed

We have fixed the problem of links in library systems pointing to resources that we cannot access. If you have any problems, please report them to InfoHelp.

Monday, 2 February 2009

Linking to fulltext ejournals not working

The library has changed the way it provides online links to full-text journal articles. While this will provide us with a better service, there are some short term teething problems and you may find that some of our links to full text do not work. Usually this will be because we do not, in fact, have the full text. We are fixing the problem but this is likely to take a couple of days.