Monday, February 28, 2011

InfoHelp Tutorials this week

Discover how to find information for assignments, use email, tour your library and use JCU's wireless network. InfoHelp Tutorials are on this week and are free. All students are welcome to attend. See full details and session times for Townsville and Cairns.

Sessions for Week 2 starting 28 February:

Townsville:
Cairns:
  • Library Orientation Tours
  • Getting Connected @ JCU
  • Top Ten Assignment Research Tips
  • Finding Journal Articles
  • Wireless Clinic **New session**
Find out why, when and where to attend

Friday, February 25, 2011

Did You Miss Your Library Tour?

If are in Townsville and you missed your library tour, we are running a Catch Up Library Tour at 6pm-7pm, Thursday 3 March at the Eddie Koiki Mabo Library Building. The library tour provides students with valuable information to make sure they don't waste hours of their lives.
  • We tell students important information about saving and printing their work - which helps save hours of frustration.
  • We tell students important information about where the collections in the library are located - which helps save hours of looking-in-the-wrong-place.
  • We tell students how to avoid getting fines (which doesn't exactly save hours of time, but can certainly save lots of money).
If you can't make it, you need to make sure you talk to one of the librarians at InfoHelp to ensure you don't save your work to the wrong place, have the photocopier delete your job and end up losing the assignment you've been working on for hours. It can happen (it has happened more than once), and we don't want it to happen to you.

Monday, February 21, 2011

New Credo Reference titles

Credo is an online, full-text reference library that includes dictionaries, encyclopedias, thesauri and books of quotations, as well as subject specific titles from art to literature to law. Credo is a useful starting-point for defining and clarifying unfamiliar terms in assignment questions.
New Credo reference titles for January 2011 include:

Infohelp Tutorials

Discover how to find information for assignments, use email, tour your library and use JCU's wireless network. InfoHelp Tutorials are on this week and are free. All students are welcome to attend. See full details and session times for Townsville and Cairns.

Sessions for Week 1 starting 21 February:

Townsville:
  • Finding Journal Articles (6 repeat sessions, choose the time that best suits you)
Find out why, when and where to attend

Cairns:
  • Library Orientation Tours
  • Getting Connected @ JCU
  • Top Ten Assignment Research Tips
  • Finding Journal Articles
  • Wireless Clinic **New session**
Find out why, when and where to attend

Friday, February 18, 2011

Library Semester Opening Hours

The Library's Opening Hours during semester (starting 21st Februrary) are:

Townsville:
  • Monday - Thursday 8am-10.30pm;
  • Friday 8am-6pm;
  • Saturday & Sunday 10am-5pm
Cairns:
  • Monday - Thursday 8am-9pm;
  • Friday 8am-6pm;
  • Saturday & Sunday 10am-5pm

Wednesday, February 16, 2011

Client Services Charter for Library and Information Services

The Library has just released the new service charter. It describes the standards of service you can expect from the JCU Library and how you can help to improve services.

Monday, February 14, 2011

Infohelp Tutorials

Discover how to use email, find information for assignments and surf the web! InfoHelp Tutorials start this week and are free. All students are welcome to attend. See full details and session times for Townsville and Cairns.

Sessions starting in O-week include:

Townsville:
• Library Orientation Tours
• Studying@JCU: essential information on the web
• Top Ten Assignment Research Tips
• Getting Connected: hands on skills for JCU Online
• Finding More on the Web

Find out why, when and where to attend

Cairns:
• Library Orientation Tours
• Studying@JCU: essential information on the web
• Getting Connected @ JCU: Hands on skills for JCU online (bookings recommended)
• Top Ten Assignment Research Tips

Find out why, when and where to attend

Orientation - an Infohelp Survival Guide

Visit our website and find out:

How to use email
How to find readings for your subject
When your lectures are on
How to do better assignments and much more...

Orientation - an Infohelp Survival Guide

Saturday, February 12, 2011

Beware of Bogus Emails Requesting your Login Details

JCU does not send emails requesting you to confirm, update or disclose your confidential log in details. If you receive what you consider to be a hoax email, DO NOT RESPOND and please delete it immediately.

Here is an email I received that is a typical targeted phishing attempt

Attention: Staff/Student,

This message is from the James Cook University Help Desk. We are currently carrying out scheduled maintenance, upgrade of our webmail service and we are changing our mailhost server as a result your original password will be reset. We are sorry for any inconvenience caused.

To update your account,Please Click the Link Below and provide the information requested.

[Link to non-JCU site removed]

If you click the link and it appears to be broken, please copy and paste the URL into a new browser window. Failure to do this will immediately render your Email Address deactivated from the University Email database.

Thank you for being a part of the upgrading exercise.

Help Desk,
Information Technology.
© 2011 All rights reserved.

Friday, February 11, 2011

Changes to the Library and Computing Home Page

The search box on the Library and Computing home page now searches One Search, the JCU Library's 'discovery layer'. We've labelled it 'Start Here' so that new clients (a big welcome to our 2011 intake) will not have to ponder whether to search the catalogue, Libguides or the eJournals, pick a database or try ResearchOnline@JCU to get started on their research.

One Search uses the Summon(TM) technology to search our catalogue, our research repository, our subject guides, and about 90% of our ejournal content, about 100 million items at your fingertips courtesy of the JCU Library's print and electronic collections. One click expands this search to another 400 million items outside our collections.

In essence searching One Search is as simple as searching Google - but it provides links to full text items available through JCU subscriptions, and to print versions available via the Townsville and Cairns campus libraries. One Search's also has advanced searching functions.

These changes were made in response to the results of a number of surveys conducted by and on behalf of the University and the Library, and as part of our continuous model we will continue to conduct and monitor surveys analyse usage and actively seek your feedback and suggestions to continually improve the site.

Library Lover's Day


For centuries February 14 has been known as Valentine's Day, a time beloved of romantics. Now a new era has begun with Library Lovers everywhere claiming the day for the objects of their special affections - Australia's libraries!
Come in to the Mabo Library and check out some of the novels we have on display for borrowing to celebrate Library Lover's Day.
Source:ALIA

Wednesday, February 9, 2011

EndNote Training Session

It seems our bulletins for the EndNote sessions didn't quite go out. There's still one left this week, if you would like to come.

It's Thursday (tomorrow) at 4pm in building 14, room 001.

You can bring along your own laptop and any questions you might have, but the session is basically an introduction to using EndNote (the full, desktop version).

Hope to see you there.

Tuesday, February 8, 2011

Cairns Campus Library closed due to power outage

Due to a power outage on the JCU Cairns Campus the library is currently closed. We will issue a further advise as information comes to hand.

Update: 2pm, the Cairns campus library is closed for the remainder of today due to a power outage. See central computing bulletins for more details. The library will reopen on Wednesday at 8am assuming power has been reconnected.

Tuesday, February 1, 2011

Library Opening Hours 2nd - 6th February 2011

Please note that the Townsville and Cairns library buildings will be closed from Wednesday 2nd February until 8am on Monday 7th February due to Tropical Cyclone Yasi. University information about cyclone preparedness is available here. Please see the Bureau of Meteorology site for up-to-date details on TC Yasi.

Take care and be safe.